For special education students, the school must ensure the receipt of the copies of the records to the parent/guardian/adult student within five business days of their written request. This may be accomplished by giving the copies of the records directly to the parent, by messenger, or by fax. The person served must also contact all other departments who have parts of the records requested, and have those departments get copies of the records to the parent within the same five days.
Include a cover letter describing what documents are being provided along with the production. Keep a copy of the cover letter and proof of production (receipt).